complaining products and services
reach a provisional agreement达成临时协议
a consignment 寄售货物
warehouse 仓库
defective =imperfect次品
batch 一批
localized 局部化,限制于局部、
rectify 纠正改正
terminate 停止.终止
i will get this sorted ot immediately.
fill the contact
circuit boards电路板】faulty circuit boards
damage our reoutation
we have tracked down the problem.找出问题
quality control
we have a new quality assurance programme.新的质量控制系统
you have failed to meet the terms of the contract.
terminate the contract
how can i be certain that it will not happen again !
i am sorry but ,,,,
i am sorry to have to say that ,,,but ,,
we have a problem that ,,
the problem is that ,,,,
the problem is with the product itself
the consignment arrived two days ago
we checked some of the items and
we need to...
it is essential that we have these on the shelves by the end of this week.
have no option